Privacy policy

Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Ruwuma ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products, when you have opted in
  • Improve and optimize our store

3. Sharing Your Information

We share your personal information with third parties to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to understand how our customers use our site.

We may also share your personal information to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to protect our rights.

4. Cookies

We use cookies to track individual sessions on our website and to improve your browsing experience. You can choose to disable cookies through your individual browser options.

5. Your Rights

If you are a resident of certain US states (including California, Virginia, Colorado, and Connecticut), you may have rights regarding your personal information, such as the right to access, delete, or opt out of the sale of your data. To exercise these rights, please contact us at info@ruwuma.com.

6. Data Retention

When you place an order through our store, we will maintain your order information for our records unless and until you ask us to delete this information.

7. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@ruwuma.com or by mail:

Store name: Ruwuma
Company name: VNM GROUP LLC
Company number: L20000272344
Company Address: 7535 N Kendall Dr, Miami, FL 33156, United States
Email: info@ruwuma.com
Phone number: +1 786 4696329